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Privacy Policy

Welcome to NZ Marketplace LTD!

Thank you for trusting and choosing NZ Marketplace LTD (hereinafter “we” or “us”) services. This Privacy Policy is developed under relevant law and regulations in New Zealand. We strongly recommend that you (hereinafter “User”) should carefully read all the clauses of this Policy, especially the ones regarding your critical interest, disclaimers, applicable laws, and dispute resolutions. By using NZ Marketplace LTD services, you agree to comply with the following terms and conditions in this Privacy Policy.

We respect and protect the privacy rights of all internet users. We will use and disclose your personal information according to this Privacy Policy to provide more accurate and personalized services. Meanwhile, we will handle such information in a meticulous and responsible manner. Unless otherwise specified in the Privacy Policy, we will not disclose such information to the public or any third party without your consent. You agree and acknowledge that we reserve the right to modify this Privacy Policy from time to time at our sole discretion. You accept that this Privacy Policy is an integral part of NZ Marketplace LTD’s User Agreement. You’re deemed to comply with this Privacy Policy when you agree to our User Agreement.

I. Definitions

The terms listed below represent the same meanings and interpretations when they appear on NZ Marketplace LTD’s website.

  • Account: Refers to the account legally registered by the NZ Marketplace LTD user through the NZ Marketplace LTD website.
  • NZ: Refers to New Zealand.
  • Cookies: Small text files that are placed in your PC, mobile device, or any other device, containing a detailed history of your browsing on the website and other information.
  • Device: Mobile phone, PC, or other devices accessing https://www.marketplacenewzealand.com.
  • User Information: The information needed to register on NZ Marketplace LTD, browse the NZ Marketplace LTD website, or use NZ Marketplace LTD Services, and the data generated during such processes.
  • Usage Data: The data automatically collected when browsing the website or generated while using the service.
  • Service Provider: A third-party company or individual providing services on behalf of NZ Marketplace LTD.
  • Third Party Service Provider: Any natural person, legal person, or unincorporated organization other than NZ Marketplace LTD that provides services or software, or sells goods.
  • Partner: Carriers (such as DHL), third-party payment processors (PayPal, Stripe, and Payoneer), Shopify, WooCommerce, Shipstation, Shopmaster, Lazada, Shopee.
  • Essential Information: Certain information required for our service. If you choose to not provide it, our service provided to you will be affected.
  • Non-essential Information: Information you give us. You can choose not to provide such information, and our service provided to you will not be affected.

II. Legal Statement

You confirm that your personal information provided to NZ Marketplace LTD or collected by NZ Marketplace LTD with your authorization must be authentic, correct, complete, legal, and effective, and should be updated in time for any alteration of such information. You acknowledge that NZ Marketplace LTD has the right to verify the authenticity of your personal information via a credit institution or a linked bank account. You should be responsible for relevant liabilities and consequences for providing illegal, inauthentic, incorrect, or incomplete personal information, and you agree that NZ Marketplace LTD has the right to stop providing service for you in such cases.

Unless otherwise specified, all products, technologies, programs, software, and data of NZ Marketplace LTD, relevant domains, symbols, names, and other information involving relevant intellectual rights of NZ Marketplace LTD are the properties of NZ Marketplace LTD and its associates. Unless authorized by NZ Marketplace LTD, no one has the right to surveil, copy, broadcast, display, or download such properties via robot or spider program for unauthorized use of their own or any other individual or party.

You shall be liable for all contents uploaded by yourself, including but not limited to reviews, used items, texts, pictures, videos, etc. Such content is delivered by NZ Marketplace LTD for sharing purposes, which doesn’t mean that NZ Marketplace LTD agrees with it or has verified the authenticity of it.

III. What Information Does NZ Marketplace LTD Collect?

  1. Essential Information: Certain information is required for our service. If you choose to accept our service, we should be provided with or authorized to collect 9 types of Essential Information including:

  • Identification information, such as your name, address, and phone numbers.
  • Payment information.
  • Your location information.
  • Name, addresses, and phone numbers listed in your Addresses.
  • Comments and emails to us.
  • Personal description and photograph in your profile.
  • Information and documents regarding identity, including Social Security and driver’s license numbers.
  • Corporate and financial information.
  • Device log files and configurations, including Wi-Fi credentials.

  1. Non-essential Information: Non-essential Information includes the information you give us, information that you choose not to provide, automatic information, and information from other sources. Such information is not mandatory but can help us to improve our services and develop products. You can choose not to provide such information, and our service provided to you will not be affected.

Information You Give Us:

We receive and store any information you provide in relation to NZ Marketplace LTD Services, which includes information required during registration (excluding disclosed information of the corporate name and relevant business registration required by applicable law):

  • Identification information, such as your name, address, and phone numbers.
  • Payment information.
  • Your location information.
  • Name, addresses, and phone numbers listed in your Addresses.

Information that you can choose not to provide:

  • Comments and emails to us. – Personal description and photograph in your profile.
  • Information and documents regarding identity, including Social Security and driver’s license numbers.
  • Corporate and financial information.
  • Device log files and configurations, including Wi-Fi credentials.

You can choose not to provide such information, but you might not be able to take advantage of NZ Marketplace LTD Services.

Automatic Information:

We automatically collect and store certain types of information about your use of NZ Marketplace LTD Services, including information about your interaction with content and services available through NZ Marketplace LTD Services. We automatically collect information from your browser when you use our service or access our website, including but not limited to: your IP address, browser type, language preference, date and time of visits, device type, operating system, webpage requests, email address and password, location of your device, and content interaction information such as content downloads and network details including information about your internet service provider, device metrics (when a device is in use, application usage, connectivity data, and any errors or event failures), NZ Marketplace LTD Services metrics (e.g., the occurrences of technical errors, your settings preferences, and backup information), location of your device running an application, version and time zone settings, and purchase and content use history.

Information from Other Sources:

Your personal information we legally collect from business associates. We may receive information:

  • Updated delivery and address information from our carriers or other third parties, which we use to correct our records and to improve the delivery of your next order.
  • Account information, purchase or redemption information, and page-view information from some merchants with which we operate co-branded businesses or for which we provide technical, fulfillment, advertising, or other services.
  • Search results and links about your interactions with products and services offered by our subsidiaries, including paid listings.

IV. For What Purposes Does NZ Marketplace LTD Use Your Personal Information?

  1. Essential Information: Essential Information provided to us will be used for:

    • Products and other services. We use such information to process orders, deliver products, offer services, proceed with payments, and communicate with you about orders, products, services, and promotional offers.
    • Voice, image, and camera services. When you use our voice, image, and camera services, we use your voice input, images, videos, and other personal information to respond to your requests, and provide the requested service to you.
    • Legal obligations. In certain cases, we collect and use such information to comply with laws. We collect user information regarding the place of business and bank account for identification and other purposes.
    • Communication. We use such information to communicate with you about NZ Marketplace LTD Services via different channels (e.g., by phone, email, chat).

  2. Non-essential Information: Non-essential information will be used for:

    • Products and Services. We use such information to develop, improve our services, including troubleshooting, analyzing performance, fixing errors, and improving the usability and effectiveness of NZ Marketplace LTD Services.
    • Recommendations and Personalization. We use such information to recommend features, products, and services that might be of interest to you, identifying your preferences and personalizing your experience with NZ Marketplace LTD Services.
    • Fraud Prevention and Credit Risks Evaluation. We use personal information to protect users, NZ Marketplace LTD, and others. We may also use such information to evaluate credit risks with scoring.

V. How Does NZ Marketplace LTD Handle, Share, Transfer, and Disclose Your Personal Information?

User information is a significant part of our business, and we will not sell or leak the user information to others, which excludes:

  1. Information Sharing: We will share information with NZ Marketplace LTD’s service provider or a specific partner involved in NZ Marketplace LTD’s operation that will guarantee the confidentiality of user information. We may also publish user information with the legal requirements to enforce our User Agreement and protect the rights and property of NZ Marketplace LTD, our users, or others. We may provide non-personal user information to other third parties for marketing, advertising, or other purposes. In the case of Facebook Users, NZ Marketplace LTD may use your Facebook ID, name, email, first name, last name to register or log into our web. You may also delete this information via https://www.facebook.com/settings?tab=applications&section=active to manage your information on our web.

  2. Information Transfer: In the case of acquisition or mergers, NZ Marketplace LTD may transfer user information to relevant third parties. In such circumstances, NZ Marketplace LTD will notify you of the new privacy policy.

  3. Public Disclosure: NZ Marketplace LTD may disclose your personal information when it is:

    • Required by the laws and regulations.
    • Necessary to protect the property and safety of NZ Marketplace LTD and others.
    • Relevant to national security, national defense, public security, or public health.
    • Required by the investigation or prosecution authorities under the law.

VI. How Can You Access and Control Your Personal Information?

You can access and control your personal information via the following ways:

  1. Account Information: You can access your account and update your personal information anytime via “Your Account” settings on our website.

  2. Contacting Us: If you have any questions or concerns about your personal information, you can contact us via the contact details provided on our website.

  3. Deletion and Withdrawal: You may request the deletion of your personal information, and we will process your request within a reasonable time under applicable laws.

VII. Use of Cookies and Similar Technologies

We use cookies to enhance user experience and analyze our website traffic. You can set your browser to reject cookies or notify you when a cookie is being sent. However, some website features or services may not function properly without cookies.

VIII. Protection of Your Personal Information

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, use, disclosure, alteration, and destruction. We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

IX. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make any significant changes, we will notify you via email or a prominent notice on our website. Your continued use of our services after such modifications indicates your acceptance of the revised Privacy Policy.

X. Contact Information

For any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

NZ Marketplace LTD
+64 27 663 2720, +64 210 817 6605